Refund Policy

14-day refund on every payment

If you are not happy with GroceryTub Premium, you can get a full refund of any payment, including the first payment and any renewal, if you ask within 14 days of that payment. You do not need to give a reason.

How to request a refund

• Our orders are processed by Paddle.com, our Merchant of Record. Reply to your Paddle receipt email, use paddle.net to find your order, or email us at flownishlabs@gmail.com.
• Refunds go back to your original payment method (card or PayPal), usually within 5 to 10 business days.

What happens after a refund

When a payment is refunded, the Premium access it paid for ends, and a refunded subscription will not renew. Your pantry, shopping list, budget and other data stay in the app; only the Premium features stop.

Cancelling instead of a refund

You can also cancel at any time without a refund. Premium then stays active until the end of the period you have already paid for, and you will not be charged again. See our Terms of Service for details.

Your legal rights

This policy does not affect any rights you have under the consumer laws of your country.

Contact

Questions about refunds? Email flownishlabs@gmail.com.